Refund, Cancellation & Delivery Policy

Delivery

All products sold on this site are digital and delivered electronically — there is no physical shipping. After a successful payment, you'll receive your product by email, typically within 24 hours. If you haven't received anything after 24 hours, please email tabrez.dal@gmail.com.

Cancellations

Since digital products are delivered quickly after payment, orders can only be cancelled before delivery. To cancel, email us as soon as possible after payment at tabrez.dal@gmail.com — if the product hasn't been sent yet, we'll cancel and refund it in full.

Refunds

If a product is faulty, materially not as described, or wasn't delivered, you're entitled to a full refund. To request one, email us within 7 days of purchase with your order details.

Because our products are digital and delivery is near-instant, we don't offer refunds for a simple change of mind once a file has been delivered and downloaded. This is standard for digital goods and helps keep prices fair for everyone.

Refund Timeline

Approved refunds are processed within 2 business days of approval. Razorpay then credits the amount back to your original payment method — this typically takes 5–7 business days to reflect, depending on your bank or card issuer.

How to Request a Refund or Cancellation

Email tabrez.dal@gmail.com with your name, the product purchased, and your Razorpay payment ID (from your payment confirmation email/SMS). We'll confirm within 2 business days.

Contact

Questions about this policy? Visit our Contact page.